We have come to the point where instead of reading a text, we prefer to take it as a video quickly now. The importance of video in health tourism begins at this point. Instead of reading long texts about a surgery or treatment option, or checking a doctor's career info, it is much more enjoyable and simple to watch the experience of a patient who has received that treatment before.
Process videos of the patients are prepared in such a way as to answer all the questions of foreign patients before the operation. With these videos, the patient can watch all the details of what stages they will go through from the moment they are first greeted until they are back in their country.
With the help of these videos, the first communication process, reservation planning, receiving from the airport, the hotel for stay, the dialogues of the staff assigned to the patient, activities that can be done in the city, the day of the operation, the doctor's conversations with the patient, the post-operative period and finally sending patients to the home country is reflected with all transparency.